Have you found an unclear license claim, a possible impersonation website or a financial-company profile that needs closer examination? Share a concise, factual account with Finauthority’s Company Review & Verification contact: [email protected].
This is the contact published in our Legal Notice. Finauthority is an independent research and review platform, not a regulator, police service, dispute-resolution body or fund-recovery company. Sending information to us does not submit an official complaint to an authority.
If money or account access may be at risk
Do not wait for a response from Finauthority. Contact your bank, card issuer or payment provider immediately through independently verified contact details and explain the concern. Ask what protective steps and reporting options apply to your situation.
If you suspect a crime, use your local police or official fraud-reporting service. Regulatory concerns can also be reported to the competent financial authority. For UK matters, the FCA’s scam-reporting guidance explains its reporting route and directs people who have made a payment or disclosed personal information to contact their bank immediately.
Recovery options and deadlines vary. This page offers general information, not a legal assessment or a guarantee that a payment can be reversed.
What to include in your message
A clear report is easier to assess than a collection of unexplained screenshots. Use a subject such as “Company review concern: [brand or domain]” and include:
- Company identity: the brand, exact website address and claimed legal entity, if known.
- Your concern: the specific statement, event or discrepancy you want examined.
- Relevant dates: when you saw the claim, communicated with the company or experienced the issue.
- Regulatory claim: the named authority and reference number, with the official register or warning link where available.
- Supporting material: a small number of relevant, redacted screenshots or extracts showing the context.
- Company response: a factual summary of any explanation already received, including whether the issue remains unresolved.
For an existing Finauthority profile, include its URL and identify the exact passage you believe needs attention. Separate what you personally observed from assumptions or reports you found elsewhere.
Protect your personal information
Send only what is necessary to explain the concern. Remove account numbers, payment-card details, home addresses and unrelated third-party information from attachments. Do not send passwords, login codes, PINs, private keys, wallet recovery phrases, identity-document copies or full bank statements.
For an initial report, describe a payment by date, approximate amount and payment method rather than supplying complete banking information. Keep original records securely for your own reference and for any official reporting process. Check that redacted information cannot still be read before sending a file.
Never provide account access or remote control of a device to support a report.
What a report can and cannot establish
A reported concern can provide a research lead or evidence relevant to a company profile. It does not automatically establish wrongdoing, require publication, or prove that a license claim is false. Positive and negative accounts both need appropriate context.
Our User Review and Evidence Policy explains how user submissions and supporting material are considered. For disputed information, corrections or a company response, consult the Corrections, Complaints & Right of Reply Policy.
Submitting a report does not guarantee a response, investigation, profile change or particular outcome. Do not rely on this email channel for urgent protection or formal filing deadlines.
Be cautious about recovery offers
People who have lost money may be approached again by someone promising to recover it for an advance fee. Verify any such approach independently and do not send another payment merely to unlock a promised refund. The FCA’s recovery-room scam guidance describes this risk.
When you are ready to share a research concern, email [email protected] with the relevant facts and carefully redacted evidence.