Last Updated: September 7, 2025

Finauthority maintains profiles of financial companies and brands to help users access structured information concerning company identity, services, regulation, licensing, official warnings, user experiences and other relevant matters.

Some company profiles are created independently by Finauthority.

Others may be created or supplemented by authorized company representatives.

Financial companies may also be permitted to claim an existing profile and manage certain company-provided information.

Claiming a profile does not transfer editorial control to the company.

This Company Profile and Claiming Policy explains:

• how company profiles are created;
• who may claim a profile;
• how company representatives are verified;
• what a claimed profile means;
• what information companies may manage;
• what information remains under Finauthority’s independent control;
• how regulatory claims are verified;
• how duplicate or impersonated profiles are handled;
• how profile ownership may be transferred;
• when claiming privileges may be suspended or revoked; and
• how companies may challenge information appearing on their profiles.

Our central principle is:

A company may manage its business information. It may not manage Finauthority’s independent conclusions about that business.

1. About Finauthority

Finauthority is an independent financial company directory, research and review platform operated by:

Legal entity: FinAuthority

Registered office: Národní 135/14, Prague, Hlavní mesto Praha 110 00, Czech Republic

Country of registration: Czech Republic

Website: Finauthority.org

General enquiries: kancelar@finauthority.org

Privacy enquiries: privacy@finauthority.org

Legal enquiries: legal@finauthority.org

Company Review & Verification: check@finauthority.org

Finauthority operates from the Czech Republic while covering financial companies and brands internationally.

2. Purpose of Company Profiles

A Finauthority company profile is designed to bring together information that may help users research a financial business.

Depending on the company and available information, a profile may contain:

• brand name;
• legal entity;
• logo;
• website;
• company description;
• services;
• company category;
• jurisdiction;
• registered office;
• operating locations;
• regulatory status;
• regulator;
• license or authorization information;
• company registration information;
• ownership information;
• official warnings;
• Finauthority Score;
• Research Confidence;
• risk indicators;
• user reviews;
• company responses;
• editorial analysis;
• supporting sources;
• last review date; and
• other information relevant to understanding the company.

3. Profiles May Be Created Without a Company Request

Finauthority may independently create a profile for a financial company or brand using information obtained from lawful and relevant sources.

A company does not need to purchase a service or request inclusion before Finauthority may create an informational profile about it, subject to applicable law.

Sources may include:

• regulator registers;
• corporate registers;
• company websites;
• official company documents;
• government databases;
• regulatory warnings;
• public records;
• credible publications;
• user submissions; and
• Finauthority research.

4. Inclusion Does Not Mean Endorsement

The existence of a company profile does not mean that Finauthority:

• recommends the company;
• endorses its services;
• confirms that it is safe;
• guarantees its financial condition;
• confirms regulatory compliance;
• guarantees withdrawals;
• recommends investing with it; or
• has entered into a commercial relationship with it.

Profiles may exist for regulated, unregulated, warned-against, inactive, disputed or otherwise relevant financial companies.

5. Unclaimed Profiles

A profile may initially appear as:

Unclaimed Profile

or another equivalent designation.

An unclaimed profile means that no company representative has completed Finauthority’s claiming procedure for that profile.

It does not mean that:

• the company is illegitimate;
• the company is inactive;
• information is necessarily incomplete;
• the company refused to cooperate; or
• the company has a negative Finauthority assessment.

6. Claimed Profiles

An authorized representative may request to claim an existing company profile.

Where a claim is approved, the profile may display:

Claimed Profile

This means that Finauthority has completed sufficient steps to reasonably establish that an approved user has authority to manage permitted company-provided portions of the profile.

7. Claimed Does Not Mean Regulated

A Claimed Profile does not mean that:

• the company is regulated;
• its claimed license has been verified;
• the company is approved by a regulator;
• its products are safe;
• Finauthority recommends it;
• its Finauthority Score increased;
• customer funds are protected; or
• Finauthority guarantees its conduct.

Profile claiming and regulatory verification are separate processes.

8. Claimed Does Not Mean Verified Company

Verification of a company representative establishes only the relationship necessary to manage permitted profile information.

It should not automatically be interpreted as verification of:

• the company’s legitimacy;
• its business model;
• financial solvency;
• ownership structure;
• regulatory compliance;
• licenses;
• advertised returns; or
• customer protections.

9. Who May Claim a Profile

A claim should normally be submitted by an individual who has legitimate authority to act for the company.

This may include:

• director;
• officer;
• owner;
• authorized employee;
• compliance representative;
• legal representative;
• communications representative;
• authorized agency; or
• another person able to demonstrate sufficient authority.

10. Claiming on Behalf of a Company

By requesting control of a profile on behalf of a company, the applicant represents that:

• they are authorized to act for the company;
• the information supplied is accurate;
• documents submitted are genuine;
• they are not impersonating another company;
• the request is not intended to gain unauthorized control of a profile; and
• they will use profile-management features in accordance with Finauthority policies.

11. Verification of Company Representatives

Finauthority may use one or more verification methods before approving a profile claim.

These may include:

• email verification;
• corporate-domain verification;
• verification through official company contact channels;
• company documentation;
• registry information;
• authorization letters;
• confirmation from another authorized representative;
• professional identity information;
• public corporate records; or
• other reasonable verification measures.

The appropriate method depends on the company and circumstances.

12. Corporate Email Verification

Where possible, Finauthority may prefer verification through an official corporate email address associated with the company domain.

For example:

name@companydomain.com

may provide stronger evidence of company affiliation than a generic personal address.

However, corporate email access alone may not always be sufficient.

13. Generic Email Addresses

Requests submitted from generic email providers may require additional verification.

Examples include addresses using:

• Gmail;
• Outlook;
• Yahoo;
• Proton;
• or similar services.

Use of a generic address does not automatically make a request invalid.

It may simply require additional evidence.

14. Domain Verification

Finauthority may examine whether the applicant’s email domain corresponds to:

• the company’s official website;
• a domain listed by a regulator;
• a domain appearing in company legal documentation; or
• another independently verifiable company resource.

Domain matching can help reduce impersonation risk.

15. Company Website Verification

Where appropriate, Finauthority may verify the relationship between the company and website through:

• legal notices;
• terms and conditions;
• corporate disclosures;
• domain information;
• regulator records;
• official contact pages; or
• other reliable evidence.

16. Corporate Documentation

Finauthority may request documentation such as:

• certificate of incorporation;
• current company extract;
• corporate authorization;
• director authorization;
• official letter on company letterhead;
• regulatory documentation;
• business registration evidence; or
• other appropriate records.

Only information reasonably necessary for verification should be requested.

17. Identity Documents

Finauthority seeks to avoid collecting identity documents where less intrusive verification methods are sufficient.

Where identity documentation is reasonably necessary, users may be asked to redact information not needed for verification.

Personal data is handled according to our Privacy Policy.

18. Agency Representatives

Marketing agencies, legal firms, public-relations companies or other external representatives may submit claims on behalf of clients.

Finauthority may require evidence demonstrating that the agency has current authority to act for the company.

Agency access may be restricted or revoked when the underlying mandate ends.

19. Multiple Representatives

A company may be permitted to authorize multiple representatives.

Depending on Platform functionality, roles may include:

• Profile Owner;
• Administrator;
• Editor;
• Company Representative;
• Support Representative; or
• another permission level.

Companies remain responsible for granting access only to authorized persons.

20. Primary Profile Owner

Where multiple users manage a company profile, Finauthority may designate a primary owner or administrator.

The primary owner may be responsible for:

• managing company users;
• receiving important notifications;
• maintaining account security;
• confirming organizational changes; and
• coordinating profile-management access.

21. Responsibility for Authorized Users

A company is responsible for ensuring that individuals given access to its profile remain authorized.

If an employee or agency relationship ends, the company should promptly remove or request removal of that person’s access.

22. Compromised Accounts

Companies should notify Finauthority promptly where they believe:

• profile access was compromised;
• credentials were stolen;
• an unauthorized person gained access;
• an employee retained access after departure; or
• unauthorized changes were made.

Relevant concerns may be sent to:

kancelar@finauthority.org

or, where legal concerns exist:

legal@finauthority.org

23. Claim Review

Submitting a claim does not guarantee approval.

Finauthority may:

• approve the claim;
• request additional information;
• limit permissions;
• reject the claim;
• suspend consideration; or
• refer the claim for additional review.

24. Reasons a Claim May Be Rejected

A profile claim may be rejected where:

• authority cannot be verified;
• documents appear inconsistent;
• the applicant appears to represent another company;
• the wrong profile was claimed;
• identity concerns exist;
• impersonation is suspected;
• supporting documents are insufficient;
• the request violates Platform policies; or
• another material concern remains unresolved.

25. No Fee Required for Basic Claim Verification

Where Finauthority offers basic profile claiming, verification of authority should not be represented as proof that a company purchased regulatory approval.

If paid profile features exist, the commercial service remains separate from the underlying claiming decision.

26. Premium Claiming Does Not Exist as Regulatory Verification

A company cannot pay for a weaker verification standard simply by purchasing premium services.

Payment cannot substitute for reasonable verification of the applicant’s authority.

27. What Companies May Normally Manage

Depending on Platform functionality, a claimed company may be allowed to submit or update information such as:

• company description;
• official website;
• business telephone number;
• general email address;
• customer-support contact;
• social-media profiles;
• service descriptions;
• office information;
• operating hours;
• company logo;
• relevant media;
• product information;
• company announcements;
• management information;
• supported languages;
• company responses; and
• other business information.

28. Company-Provided Information

Information submitted directly by a company may be identified as:

Provided by the Company

or another equivalent label.

The purpose of such labeling is to distinguish the source of the information.

Company-provided information is not automatically independently verified.

29. Verified Company Information

Where Finauthority independently confirms specific company-provided information, it may display a label such as:

Verified by Finauthority

The verification applies only to the information actually checked.

It should not be interpreted as a general guarantee regarding the company.

30. Verification Pending

Information submitted by a company that requires additional review may display:

Verification Pending

until appropriate checks are completed.

31. Not Independently Verified

Where material information cannot be independently confirmed, Finauthority may display:

Not Independently Verified

This does not necessarily mean that the information is false.

It means that independent confirmation has not been obtained.

32. Fields Companies Cannot Directly Control

Certain profile elements remain under Finauthority’s independent editorial control.

Companies may not directly edit or override:

• Regulatory Status;
• Finauthority Score;
• Research Confidence;
• official regulatory warnings;
• editorial risk indicators;
• independent research findings;
• source assessments;
• user ratings;
• eligible user reviews;
• review-verification labels;
• editorial conclusions;
• methodology classifications; or
• correction history.

33. Regulatory Status

Companies may submit regulatory information and supporting documents.

However, the final Finauthority regulatory classification is determined independently under our Research and Rating Methodology.

34. Companies May Suggest Regulatory Corrections

If a company believes its regulatory status is incorrect, it may submit:

• regulator name;
• license number;
• legal entity;
• authorization category;
• official register link;
• relevant domain;
• supporting documents; and
• explanatory context.

Requests may be sent to:

check@finauthority.org

35. Regulatory Claims Require Independent Verification

A company cannot directly change its profile from:

Unregulated

to:

Regulated

merely by editing the profile.

The underlying regulatory claim must be independently assessed.

36. License Numbers

Company representatives may provide license or authorization numbers.

Finauthority may compare them with:

• official regulatory registers;
• legal entity;
• license category;
• status;
• approved domains;
• addresses; and
• other identifying information.

37. License Belonging to Another Entity

A company may not knowingly present another company’s authorization as its own.

This applies even where the entities:

• have similar names;
• are affiliated;
• share shareholders;
• belong to the same group; or
• use similar branding.

The relevant relationship and authorization scope must be accurately described.

38. Group Licenses

Where a financial group contains multiple entities, the profile should distinguish which legal entity holds which authorization.

A license held by one subsidiary should not automatically be presented as covering every company in the group.

39. Website and License Matching

Where regulatory records identify authorized websites or contact information, Finauthority may compare those records with the website being profiled.

A mismatch may require additional investigation.

40. Clone-Firm Protection

The claiming process is also intended to reduce the risk of clone firms or impersonators gaining control of profiles belonging to legitimate companies.

Additional verification may therefore be required where:

• domains differ;
• contact details conflict;
• similar company names exist;
• regulator warnings mention impersonation;
• multiple parties claim the same profile; or
• other identity concerns arise.

41. Multiple Claims for the Same Profile

Where multiple parties claim authority over the same profile, Finauthority may:

• suspend changes;
• request additional documentation;
• contact known company channels;
• verify corporate authority;
• restrict existing access; or
• take another reasonable protective measure.

42. Existing Profile Owner Does Not Automatically Win

Existing control of a profile is evidence of prior verification, but it does not override reliable new evidence showing that the current owner is no longer authorized.

43. Ownership Changes

Where a company changes ownership, profile access does not automatically transfer to the new owner without appropriate verification.

Finauthority may request evidence of:

• acquisition;
• corporate change;
• new management authority; or
• other relevant documentation.

44. Mergers

Where two companies merge, Finauthority may:

• consolidate profiles;
• preserve historical profiles;
• redirect one profile;
• create a new group profile; or
• take another approach that best preserves accurate historical information.

45. Acquisitions

An acquired company may retain a separate profile if its historical identity remains relevant.

Ownership change does not automatically erase previous regulatory or review history.

46. Rebranding

A company changing its trading name may request a profile update.

Finauthority may preserve the former name as historical information where useful.

Example:

Previously known as: Former Brand Name

47. Domain Changes

Companies should notify Finauthority when their official website changes.

Domain changes may require verification, especially for financial companies, because fraudulent operators may exploit abandoned or similar domains.

48. Expired Domains

Where an old company domain expires or is transferred, Finauthority may retain historical information while making clear that the domain is no longer treated as the current official website.

49. New Brands

A company launching an additional financial brand may request creation of a separate profile where appropriate.

Finauthority may determine whether the new brand should:

• receive a separate profile;
• appear as an associated brand;
• be included within a group profile; or
• be handled another way based on user clarity.

50. Multiple Legal Entities Under One Brand

Where a brand serves users through different entities depending on jurisdiction, the profile may identify each relevant entity.

For example:

European customers: Entity A

United Kingdom customers: Entity B

International customers: Entity C

where supported by evidence.

51. Profile Structure Should Reflect Reality

The purpose of profile structure is not to simplify a complex company into a misleading single entity.

Where the corporate or regulatory structure is material, Finauthority may display that complexity.

52. Duplicate Profiles

Finauthority may merge or remove duplicate profiles.

Duplicates may arise because of:

• alternate trading names;
• spelling differences;
• abbreviations;
• company rebranding;
• user submissions; or
• automated imports.

Relevant historical information should be preserved where appropriate.

53. Wrong-Company Profiles

If a profile incorrectly combines information belonging to two unrelated companies, Finauthority should separate or correct the information when reliable evidence identifies the error.

Such corrections may be reported to:

check@finauthority.org

54. Profile Creation by Users

Where Platform functionality permits users to suggest or create company listings, submitted information may be reviewed before or after publication.

User-created profiles do not automatically represent Finauthority research conclusions.

55. Company Self-Submission

A company may be able to submit itself for inclusion in the Finauthority directory.

Self-submission does not guarantee:

• publication;
• a positive assessment;
• a particular score;
• regulatory verification;
• premium placement; or
• editorial endorsement.

56. Listing Eligibility

Finauthority may determine whether a company is sufficiently relevant to its financial-company directory.

Factors may include whether the entity offers or materially relates to:

• financial services;
• trading;
• investment;
• crypto assets;
• payments;
• lending;
• insurance;
• wealth management;
• financial technology;
• financial intermediation; or
• another relevant financial activity.

57. Finauthority May Decline a Listing

Finauthority may decline to publish a submitted company profile where:

• the business falls outside Platform scope;
• identity cannot be reasonably established;
• the submission is spam;
• content is misleading;
• impersonation is suspected;
• material information is fabricated;
• the listing is unlawful; or
• another legitimate Platform reason applies.

58. Listing Is Not a Commercial Entitlement

Payment for an unrelated service does not necessarily create a right to permanent inclusion if maintaining the listing would violate law or Platform policies.

59. Company Descriptions

Companies may submit descriptions of their business.

Descriptions should be:

• accurate;
• relevant;
• reasonably objective;
• not misleading about regulation;
• not deceptive about affiliation;
• not defamatory toward competitors; and
• not presented as independent Finauthority analysis.

60. Promotional Language

Finauthority may restrict excessive promotional claims in company-description fields.

For example, unsupported statements such as:

• “the world’s safest broker”;
• “100% guaranteed investment”;
• “officially approved by all regulators”;
• “zero-risk profits”; or
• similar claims

may be rejected, qualified or require evidence.

61. Awards and Rankings

Companies may submit information about awards or rankings where relevant.

Finauthority may request information identifying:

• awarding organization;
• date;
• category;
• methodology; and
• source.

An award supplied by the company does not automatically influence the Finauthority Score.

62. Company Logos

Companies may upload or provide logos where they have authority to do so.

Displaying a logo is generally for identification purposes.

It does not create Finauthority endorsement.

63. Logo Accuracy

Companies should provide current and accurate branding.

Finauthority may retain older logos in historical editorial content where necessary to describe previous branding accurately.

64. Third-Party Intellectual Property

Company representatives should not upload content that infringes third-party intellectual-property rights.

Relevant issues are governed by our Copyright and Intellectual Property Policy.

65. Company Images and Media

Companies may be permitted to add:

• office images;
• interface screenshots;
• team photographs;
• product images;
• videos; or
• other media.

Submitted media should be lawful, relevant and accurately represented.

66. Company Contact Information

Claimed companies may be able to maintain official contact details.

These may include:

• support email;
• general email;
• phone number;
• office address;
• support portal;
• official social-media accounts; and
• official website.

67. Contact Information Must Be Genuine

Companies must not knowingly provide contact details belonging to:

• another business;
• unrelated individuals;
• fake support services;
• unauthorized agents; or
• impersonated organizations.

68. Customer Support Links

Where companies submit support or complaint links, those links should lead to official company resources.

Finauthority may remove misleading or unsafe links.

69. Company Responses to Reviews

Claimed companies may be permitted to respond to eligible reviews.

Responses should:

• address the relevant issue;
• remain professional;
• avoid unnecessary personal data;
• avoid threats;
• avoid harassment;
• avoid exposing confidential customer information; and
• comply with our User Review and Evidence Policy.

70. Companies Cannot Edit User Reviews

A claimed company cannot directly edit the text, star rating or verification status of a user review.

It may:

• respond;
• report the review;
• provide evidence;
• request moderation; or
• request factual reconsideration.

71. Companies Cannot Hide Reviews

Claimed or premium status does not create a right to hide eligible negative reviews.

Review visibility is governed by Finauthority moderation standards.

72. Companies Cannot Select Which Reviews Count

Companies cannot manually choose which reviews contribute to their User Rating.

Eligibility is determined under the User Review and Evidence Policy.

73. Reporting Suspected Fake Reviews

Companies may report reviews they reasonably believe are:

• fabricated;
• competitor-generated;
• manipulated;
• duplicated;
• abusive;
• unrelated to genuine experience; or
• otherwise in violation of Platform rules.

Reports should include supporting information where available.

74. Review Disputes

Review disputes are evaluated independently.

Paying or claimed companies do not receive a lower threshold for review removal.

75. Company Responses and User Privacy

Company representatives must not use responses to disclose unnecessarily:

• account numbers;
• transaction credentials;
• home addresses;
• identity-document numbers;
• private messages;
• confidential financial information; or
• other unnecessary personal data.

76. Finauthority Score

Claimed companies may view their Finauthority Score where one exists.

They may challenge factual inputs underlying the score.

They cannot directly modify the score.

77. Challenging a Score

A company wishing to challenge a scoring input should identify:

• disputed factor;
• allegedly incorrect information;
• correct information;
• authoritative supporting evidence; and
• relevant source.

Requests may be sent to:

check@finauthority.org

78. No Score Negotiation

Finauthority does not negotiate scores as commercial settlements.

A company cannot purchase or bargain for:

• minimum rating;
• rating increase;
• different score band;
• removal of a score ceiling; or
• favorable methodology treatment.

79. Transparency Improvements Can Legitimately Affect Scores

A company’s score may change if the underlying facts improve.

For example, independently verifiable information supplied by the company may resolve:

• missing legal entity;
• missing ownership details;
• missing regulatory information;
• inconsistent legal documentation; or
• other genuine transparency deficiencies.

The score changes because the evidence changes, not because the company claimed the profile.

80. Claiming Does Not Add Points

Simply claiming a profile does not add points to:

• Finauthority Score;
• Regulatory Status;
• Research Confidence;
• User Rating; or
• other independent assessment measures.

81. Premium Does Not Add Points

Purchasing premium tools does not add points either.

Commercial features and editorial scores are separate.

82. Advertisers and Profile Control

An advertiser may also be a claimed company.

Advertising status does not provide additional editorial profile-control rights.

83. No Pay-to-Control

A company cannot purchase the right to directly control:

• regulatory warnings;
• research conclusions;
• risk indicators;
• scores;
• user reviews; or
• editorial history.

84. Public Regulatory Warnings

Companies cannot remove public regulatory warnings through the profile editor.

Where a warning is outdated, misattributed or withdrawn, the company may submit authoritative evidence for independent review.

85. Removed or Withdrawn Warnings

Where an authority withdraws or materially changes a warning, Finauthority may update the current profile while preserving appropriate historical context.

86. Historical Information

Claimed companies cannot automatically delete accurate historical information merely because:

• ownership changed;
• management changed;
• the brand was redesigned;
• the company wants a cleaner profile; or
• older information is commercially inconvenient.

Historical relevance is assessed independently.

87. Closed Companies

A company that ceases operations may remain in the Finauthority database where historical information remains useful.

The profile may be marked:

Inactive

Closed

No Longer Operating

or another appropriate status.

88. Dissolved Legal Entities

Where a legal entity is dissolved, Finauthority may preserve the historical profile while clearly indicating the current corporate status.

89. Companies in Insolvency or Liquidation

Where reliable public information indicates insolvency, administration or liquidation, the profile may be updated accordingly.

Company representatives may submit relevant official information.

90. Profile Removal Requests

Companies may request profile removal.

However, claiming a profile does not automatically provide a right to delete it.

Finauthority may retain an informational profile where publication remains lawful, accurate and relevant.

91. When Profile Removal May Be Appropriate

Removal may be considered where:

• the profile concerns the wrong entity;
• the entity does not fall within Platform scope;
• continued publication is unlawful;
• the profile is an accidental duplicate;
• the entity never existed;
• material information was fundamentally fabricated; or
• another compelling reason applies.

92. Negative Content Is Not a Removal Ground by Itself

A company cannot require removal merely because a profile contains:

• low ratings;
• negative reviews;
• warnings;
• unfavorable analysis;
• historical concerns; or
• search-engine visibility.

Relevant information is governed by our editorial and correction policies.

93. Transfer of Profile Control

Profile control may need to change when:

• an employee leaves;
• an agency mandate ends;
• ownership changes;
• company administration changes;
• an account is compromised; or
• a new authorized representative is appointed.

Finauthority may require renewed verification.

94. Requesting Transfer

A transfer request should provide sufficient information to establish:

• identity;
• current authority;
• company relationship;
• reason for transfer; and
• where relevant, why existing access should be removed.

95. Disputed Transfers

Where two parties dispute control, Finauthority may temporarily restrict profile-management privileges while authority is verified.

96. Revocation of Claiming Privileges

Finauthority may revoke or suspend profile-management access where:

• authority ends;
• impersonation is identified;
• false documents were supplied;
• Platform access is abused;
• prohibited content is repeatedly submitted;
• account security is compromised;
• misleading regulatory information is repeatedly added; or
• another serious policy violation occurs.

97. Suspension Is Not a Regulatory Finding

Suspending profile-management access does not automatically mean that Finauthority has determined the company itself to be fraudulent or unlawful.

The action may concern only the representative or account.

98. Repeated Misleading Edits

Where a company repeatedly attempts to replace verified information with misleading claims, Finauthority may restrict editing privileges.

Examples include repeated attempts to:

• falsely claim regulation;
• remove warnings;
• impersonate another entity;
• misstate legal ownership; or
• add deceptive contact information.

99. Edit History

Finauthority may retain records of profile changes.

This can help with:

• security;
• dispute resolution;
• accountability;
• restoration of previous information;
• fraud prevention; and
• verification.

100. Public Update History

Material changes may be reflected publicly through:

• updated dates;
• editorial notes;
• correction notices;
• former-name information; or
• historical status.

Not every minor profile edit requires a public change log.

101. Last Updated Information

Profiles may display:

Last Updated

for company-provided profile information.

This may be separate from:

Last Reviewed

and

Last Regulatory Check

because these dates describe different processes.

102. Last Reviewed

Last Reviewed refers to substantive Finauthority editorial review.

Company editing of a business description does not automatically reset this date.

103. Last Regulatory Check

Last Regulatory Check indicates when material regulatory information was last independently assessed.

A company cannot manually change this date.

104. Claim Verification Date

Where useful, Finauthority may record internally or publicly the date on which a company profile was claimed or representative authority was last verified.

105. Company Announcements

Claimed companies may be permitted to submit announcements or updates.

Where such content originates from the company, it should be clearly identified as company-provided content rather than independent Finauthority reporting.

106. Promotional Updates

Company announcements should not be presented in a way that confuses advertising with independent research.

Commercial content may require additional labeling under our Advertising, Affiliate and Conflict of Interest Disclosure.

107. Material Company Changes

Companies are encouraged to notify Finauthority of significant changes, including:

• ownership;
• legal entity;
• regulation;
• license;
• address;
• website;
• mergers;
• acquisitions;
• service discontinuation; or
• material rebranding.

108. Finauthority May Independently Update Profiles

Claimed status does not prevent Finauthority from independently updating a profile when reliable new information becomes available.

For example, Finauthority may update:

• regulatory status;
• warning information;
• company identity;
• ownership;
• editorial analysis;
• risk indicators; or
• relevant historical context.

109. Company Approval Is Not Required for Independent Updates

Finauthority does not ordinarily require company approval before publishing independently verified information about the company, subject to applicable law.

110. Company Notification

For particularly material findings, Finauthority may notify the company or invite a response where appropriate under our Editorial Standards.

Notification is not the same as requesting permission.

111. Right of Reply

Claimed and unclaimed companies may use the correction and right-of-reply procedures described in our:

Corrections, Complaints and Right of Reply Policy

Claiming a profile is not required in order to submit a legitimate correction.

112. No Pay-to-Correct

A company does not need to purchase a claimed or premium profile to correct a demonstrated factual error.

Corrections follow evidence.

113. Company Verification Requests

For questions concerning:

• regulatory status;
• company identity;
• legal entity;
• license;
• website legitimacy;
• ownership;
• warnings; or
• another research issue,

contact:

Company Review & Verification
check@finauthority.org

114. Claiming Support

General profile-management and account questions may be sent to:

kancelar@finauthority.org

115. Privacy Matters

Privacy concerns involving representatives, profile information or uploaded documentation should be directed to:

privacy@finauthority.org

116. Legal Matters

Formal legal claims relating to company profiles should be sent to:

legal@finauthority.org

117. Company Profile Security

Finauthority may use security controls intended to protect claimed profiles.

These may include:

• password protection;
• email verification;
• authentication controls;
• login monitoring;
• rate limiting;
• role permissions;
• security logging; and
• other appropriate measures.

118. User Responsibility for Account Security

Company representatives must take reasonable measures to protect profile-management accounts.

This includes:

• using secure passwords;
• protecting email accounts;
• not sharing credentials unnecessarily;
• removing former employees;
• reporting suspicious access; and
• using available security features.

119. Automated and AI-Assisted Verification

Finauthority may use automated or AI-assisted tools to support:

• duplicate detection;
• document comparison;
• company matching;
• domain analysis;
• suspicious-account detection;
• submission organization; or
• other verification tasks.

Such tools assist our processes but do not automatically establish regulatory legitimacy.

120. Human Review

Material company-claiming disputes, identity conflicts and regulatory questions should remain subject to appropriate human review.

Automated tools do not replace professional judgment.

121. International Companies

Because Finauthority operates internationally, company-verification procedures may differ depending on:

• jurisdiction;
• availability of public registers;
• corporate documentation;
• language;
• regulatory system;
• company structure; and
• available identification methods.

The objective remains the same: establish authority with reasonable confidence.

122. Companies Without Public Registers

Some jurisdictions provide limited public corporate information.

In those cases, Finauthority may rely on a combination of:

• official documentation;
• corporate-domain verification;
• regulator information;
• legal documents;
• direct confirmation;
• professional evidence; or
• other reasonable sources.

123. Translation of Documents

Documents may be submitted in languages other than English.

Finauthority may use translation tools or request translation where necessary.

Important conclusions should not rely solely on an ambiguous automated translation where reasonable clarification is available.

124. Fraudulent Documents

Submitting materially fabricated or altered documents may result in:

• claim rejection;
• access suspension;
• revocation of profile control;
• preservation of relevant evidence;
• investigation of related submissions; or
• other appropriate action.

125. Impersonating a Company

Users may not falsely represent themselves as authorized representatives of financial companies.

Impersonation may result in:

• account termination;
• access restrictions;
• removal of submitted information; or
• other appropriate action.

126. Impersonating a Regulator

Companies and representatives may not present Finauthority content suggesting that a regulator endorses them where no such endorsement exists.

Likewise, users may not impersonate financial authorities through profile-management tools.

127. Misuse of Finauthority Badges

Where Finauthority provides badges or profile-status indicators, companies must use them according to their actual meaning.

For example:

Claimed Profile

must not be represented externally as:

Approved Financial Company by Finauthority

unless Finauthority has expressly created such a separate status.

128. No Misleading Trust Marks

Companies should not use Finauthority branding, badges or screenshots in a manner likely to mislead users about:

• approval;
• sponsorship;
• regulatory authorization;
• rating;
• verification; or
• partnership.

129. Use of Claim Status in Marketing

A company may accurately state that its Finauthority profile is claimed where true.

It should not exaggerate the meaning of the claim.

Acceptable:

“We manage our claimed company profile on Finauthority.”

Potentially misleading:

“Finauthority has certified us as a safe regulated company.”

where no such certification exists.

130. Use of Scores in Marketing

Where a company references a Finauthority Score, the representation should be:

• accurate;
• current;
• not misleading;
• not altered; and
• presented with appropriate context.

A company should not display an outdated higher score after the current score has materially changed without identifying the historical nature of the rating.

131. Misrepresentation of Finauthority Findings

Finauthority may request correction or removal of company marketing that materially misrepresents our research.

Examples include:

• altering a rating;
• removing warning context;
• creating fake Finauthority certificates;
• claiming endorsement;
• using a claimed badge as a regulatory license; or
• selectively presenting information in a materially deceptive way.

132. Finauthority Name and Branding

Use of Finauthority trademarks, logos, badges and proprietary materials is subject to our Copyright and Intellectual Property Policy and applicable law.

133. Premium Profile Features

Finauthority may offer optional paid company tools.

Depending on future Platform functionality, these may include:

• richer business descriptions;
• enhanced presentation;
• expanded media;
• analytics;
• lead-management tools;
• additional company users;
• profile insights;
• promotional features; or
• other business functionality.

134. Premium Features Remain Commercial

Premium features are commercial products.

They do not change the evidentiary standards applied to independent research.

135. Commercial Independence

A company cannot purchase:

• favorable Regulatory Status;
• a better Finauthority Score;
• stronger Research Confidence;
• removal of a warning;
• suppression of eligible reviews;
• deletion of historical information;
• preferential correction outcomes; or
• another independent conclusion.

136. Premium Profiles May Be Labeled

Where useful for transparency, commercial profile status may be identified with labels such as:

Premium

Sponsored

Promoted

or another appropriate designation.

Such labels should not be confused with editorial verification.

137. Search Visibility

Premium or sponsored features may affect promotional visibility where clearly disclosed.

They do not automatically affect independent organic research ranking or quality classification.

138. Profile Analytics

Claimed companies may receive aggregated information concerning their profile performance where such functionality exists.

Analytics access does not provide access to confidential reviewer information without a separate lawful basis.

139. Reviewer Identity

A company does not receive the private identity of a pseudonymous reviewer merely because it claims or pays for a profile.

Relevant disclosure is governed by:

• Privacy Policy;
• User Review and Evidence Policy;
• applicable law; and
• valid legal processes.

140. Private Review Evidence

Claimed companies do not automatically receive private documents submitted by reviewers.

Where a company disputes a review, Finauthority may provide sufficient information for a meaningful response while protecting unnecessary personal data.

141. No Purchase of Evidence

Companies cannot purchase private review evidence through:

• claimed status;
• premium status;
• advertising;
• affiliate relationships; or
• another commercial product.

142. Public Information About Claim Status

Finauthority may publicly indicate whether a profile is:

• Unclaimed;
• Claimed;
• Verified Representative;
• Premium;
• or subject to another clearly defined profile status.

Each status should be explained so users understand its meaning.

143. Recommended Status Vocabulary

To reduce confusion, Finauthority may use distinct labels such as:

Unclaimed Profile

No verified representative currently manages the profile.

Claimed Profile

An authorized representative has completed the claiming process.

Verified Company Representative

Finauthority has completed appropriate verification of a representative’s authority.

Regulatory Status Verified

Relevant regulatory information has been independently verified under our methodology.

Company Information Verified

Specific company-provided factual information has been independently checked.

Premium Profile

The company uses paid commercial profile features.

These labels must not be treated as interchangeable.

144. Why Labels Must Stay Separate

A company can simultaneously be:

Claimed Profile

and

License Not Verified

because representative verification and license verification answer different questions.

Likewise, a company may be:

Premium Profile

and

Regulatory Warning

because commercial status does not override regulatory information.

145. Example

A financial company claims its profile using a verified corporate email address.

Finauthority confirms the representative is authorized.

The profile may therefore show:

Claimed Profile

However, if the company claims an FCA license that cannot be matched to the legal entity or website, the regulatory section may still show:

License Not Verified

The first status does not cancel the second.

146. Another Example

A company has a verified license in an official regulator register but has never claimed its Finauthority profile.

Its profile may show:

Unclaimed Profile

and

Regulated

at the same time.

This is not contradictory.

147. Appeals of Claiming Decisions

Applicants whose claiming request is rejected may request reconsideration.

A reconsideration request should provide:

• relevant profile;
• applicant identity;
• company relationship;
• reason the original decision is disputed; and
• additional evidence.

148. Reconsideration

Finauthority may:

• confirm rejection;
• request further verification;
• approve the claim;
• grant limited access; or
• take another appropriate action.

149. No Guaranteed Claim Approval

A company cannot require Finauthority to grant profile access where authority cannot be reasonably established.

150. Changes to This Policy

Finauthority may update this Company Profile and Claiming Policy to reflect:

• new profile functionality;
• new verification technology;
• Platform-security improvements;
• changes in applicable law;
• new commercial tools;
• changes to company-status labels; or
• improvements to claiming procedures.

The current version will display the latest revision date.

151. Contact Information

For company-profile research, regulatory corrections and verification:

Company Review & Verification
check@finauthority.org

For general profile and account enquiries:

kancelar@finauthority.org

For privacy matters:

privacy@finauthority.org

For legal notices:

legal@finauthority.org

152. Postal Contact

FinAuthority
Národní 135/14
Prague, Hlavní mesto Praha 110 00
Czech Republic

Website: Finauthority.org

153. Related Finauthority Policies

This Company Profile and Claiming Policy should be read together with:

• Terms and Conditions
• Privacy Policy
• Cookie Policy
• Legal Notice
• Financial and Regulatory Disclaimer
• Editorial Standards and Independence
• Research and Rating Methodology
• User Review and Evidence Policy
• Corrections, Complaints and Right of Reply Policy
• Advertising, Affiliate and Conflict of Interest Disclosure
• Content Moderation and Notice-and-Action Policy
• Copyright and Intellectual Property Policy

154. Company Profile Commitment

Finauthority’s company-profile principles can be summarized as follows:

Companies May Participate

Financial companies should have a practical way to provide accurate information and manage appropriate portions of their profile.

Identity Comes First

Profile-control rights should be granted only after reasonable verification of representative authority.

Claimed Does Not Mean Regulated

Claiming verifies the relationship between the representative and the profile. It does not verify a financial license.

Premium Does Not Mean Trusted

Commercial status does not create editorial approval.

Companies Control Their Information, Not Our Conclusions

Companies may manage appropriate business information but cannot directly edit independent scores, warnings or regulatory classifications.

Regulation Is Independently Checked

Licensing claims should be verified against appropriate authoritative sources.

Reviews Belong to the Review Process

Companies may respond to or challenge reviews but cannot directly delete them.

Corrections Follow Evidence

Companies do not need to pay to correct genuine factual errors.

Historical Information Is Not Automatically Erased

Rebranding, ownership changes or commercial preferences do not by themselves remove accurate historical information.

Different Verification Labels Mean Different Things

Claimed Profile, Verified Company Representative, Regulatory Status Verified and Premium Profile must never be treated as synonyms.

Commercial Relationships Do Not Buy Profile Control

Advertisers remain subject to the same independent research standards.

Users Must Understand Who Controls What

The source of company-provided information and independent Finauthority research should be clearly distinguishable.

Finauthority’s objective is to give financial companies a fair opportunity to maintain accurate information without allowing any company to purchase or control the independent assessment of its own credibility.